Last updated: July 2025
We accept returns within 30 days of delivery. To be eligible for a return, items must be:
Certain items cannot be returned for hygiene reasons:
To initiate a return, please contact us at info@dyvergint.shop with the following information:
Once your return is approved, we will send you a return shipping address and instructions.
Customers are responsible for return shipping costs unless the item was damaged, defective, or incorrectly shipped. We recommend using a trackable shipping method for your return.
Once we receive and inspect your returned item, we will notify you of the approval status. Approved refunds will be processed within 5-7 business days to your original payment method.
If your product arrives damaged or defective, please contact us within 48 hours of delivery with photos of the damage. We will arrange a replacement or full refund at no cost to you.
We do not offer direct exchanges. If you need a different size or color, please return the original item for a refund and place a new order.
Email: info@dyvergint.shop
Phone: +1(213) 568-3235